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CHASING REFERRALS & ACKNOWLEDGEMENT TIMES

BSUH Booking Hub – 0300 303 8360

Acknowledgement message within 48 hours

  • Allergy
  • Cardiology
  • Children and adolescent services (not mental health) paediatrics
  • Dietetics
  • ENT
  • Endocrinology
  • General Surgery (hernias, lumps and bumps)
  • Gastroenterology and Hepatology
  • Gynaecology
  • Haematology
  • Immunology
  • Infectious Diseases
  • Neurology/Neurosurgery
  • Nephrology
  • Ophthalmology
  • Oral & maxillofacial
  • Respiratory
  • Urology

Park Centre for Breast Care 01273 664773

Acknowledgement message within 48 hours

Dermatology 01273 665140

Acknowledgement message within 4 weeks

Chronic Fatigue Syndrome/ME Referrals Haywards Heath 01444475799

Acknowledge receipt of referral (usually same day as we receive the emailed referral) supported with a brief handout for the patient.

Triage is usually carried out within 5 days and the patient is sent a set of questionnaires to complete.

Once completed and returned and provided we have everything we need from the surgery (missing bloods, reports etc), the patient will then go on a wait list for an assessment appointment.

Psychiatry UK Right to Choose – 03301 241980

Acknowledgement message within 10 days

Seaside View Development Centre: 01273 265791

Acknowledgement message within 4 weeks

Memory Assessment Service (MAS)

Pts will be contacted in due course

HERE: 0300 303 0500

  • Diabetes Care For You – routine referrals their timeframe of 8 weeks
  • Memory Assessment Service

MSK: 0300 303 8063

Please visit their website for details – https://sussexmskpartnershipcentral.co.uk/wait-times/

  • Orthopaedic referrals
  • Pain management
  • Physiotherapy
  • Rheumatology

ATS: 0300 304 0079

Acknowledgement message within 4 weeks

Wellbeing: 03000 020060 and CAMHS (Child and Adolescent Mental Health Service) 01273 718680

Acknowledgement message within 3-4 weeks

PODIATRY: 01273 242184 (NOT MSK REFERRALS)

Acknowledgement message within 1 week

DEXA Scan Referrals (Bone Density) County Oak Medical Centre – 01273 430022

Pts will receive a text to advise their referral has been received and currently the waiting time for an appointment is approx. 4 -6 months.

SEDS/FEDS Eating Disorder Teams – 03003 040090

Acknowledgement message within 4 weeks

GIC 020 8938 7590

Once they have received the referral an acknowledgement letter is sent out to the patient.

They are currently booking appointments for people who were referred to the service in September 2017. These individuals have had to wait on average 33 to 36 months.

Hospital Switchboard (IF UNSURE) 01273 696955